Terms and conditions
OVERVIEW
This website is operated by Fjordandfuji
Our website and services are provided under the following terms and conditions. By accessing and using our site, you agree to comply with these terms. Please read them carefully before making any purchases.
ONLINE STORE TERMS
When you place an order with us, you are offering to purchase a product subject to these Terms of Service.
Customers should be of legal age or have obtained consent for any minor dependents when making a purchase, ensuring compliance with legal requirements.
Using our products for illegal purposes is strictly prohibited.
Only one discount code is applicable per transaction.
We reserve the right to cancel and refund orders at any time.
The risk and title of products pass to you upon delivery to the designated third-party.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
Unauthorised reproduction of our service is prohibited.
If a customer engages in inappropriate behaviour, violates terms of service, or attempts fraudulent activities, the service provider reserves the right to refuse further service to maintain a safe and lawful environment for all users.
User-generated content (excluding sensitive credit card information) may be transmitted without encryption, and modifications may be made for technical reasons.
PRIVACY POLICY
Personal information collection is governed by the following Privacy Notice.
We place a high priority on the security and privacy of our customers' sensitive information, adhering to GDPR rules. Here are some precautions we take to ensure the safeguarding of your data:
- Encryption: We use advanced encryption technologies to protect your sensitive information during transmission and storage.
- Secure Storage: Customer data is securely stored on servers with strict access controls to prevent unauthorized access.
- Limited Access: Access to customer information is restricted to authorized personnel only, ensuring confidentiality.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
- Data Minimisation: We collect and retain only the necessary customer information required for transactions, minimising data exposure.
- User Authentication: Secure login processes and multi-factor authentication methods are implemented to verify user identity.
- Transparent Policies: Our privacy policies are transparent, outlining how customer data is collected, processed, and stored.
By implementing these precautions, we aim to provide a secure and trustworthy environment for our customers' sensitive information. If you have any questions or concerns regarding data protection, please refer to our Privacy Policy or contact our support team. Your privacy is our priority.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
While we aim for accuracy, please note that information on our site may be subject to change without notice. For instance, product details, pricing, or service offerings may be updated or modified over time. We cannot guarantee absolute accuracy or completeness due to the dynamic nature of web content.
Examples include changes in product specifications, pricing adjustments, or the introduction of new features. We may modify site contents to reflect these changes, but immediate updates may not always be possible.
Users are strongly encouraged to independently verify critical information. We appreciate your understanding as we work to provide the most reliable content possible.
MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice.
PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be exclusively available online and are subject to limited quantities. We reserve the right to limit product sales and quantities.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. Providing accurate purchase and account information is your responsibility.
INTELLECTUAL PROPERTY
All content on our site is our intellectual property. Reproducing, distributing, or manipulating content for commercial purposes is prohibited.
OPTIONAL TOOLS / THIRD-PARTY LINKS
Access to third-party tools is provided without any warranties or guarantees. Essentially, when users use third-party tools through our service, they do so at their own risk. We do not offer assurances regarding the performance or reliability of these tools. Users should be aware that these tools are provided as-is, and the service provider is not responsible for any issues or shortcomings associated with them. The statement underscores the importance of users being cautious and understanding the inherent risks when using optional third-party tools provided by the service.
The statement above highlights that using third-party tools through our service, including Google Analytics, PayPal, or social media widgets, is at the users' own risk. We do not offer warranties for tools like Mailchimp or Shopify; they are provided as-is. Users should exercise caution and recognise the associated risks when using these optional third-party tools
USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
Submitted comments may be used and edited without restriction. Your comments must not violate third-party rights or contain unlawful material.
ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors on our site without notice.
PROHIBITED USES
The site must not be used for unlawful, abusive, or inappropriate purposes.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, error-free use of our Service. Your use of the Service is at your sole risk.
INDEMNIFICATION
You agree to indemnify and hold us harmless from any claim or demand arising from your breach of these Terms of Service.
TERMINATION
We may terminate these Terms of Service or your access to the Service at our discretion.
ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and us.
CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service.
DELIVERY POLICY
Quick and Transparent Deliveries
We aim to deliver within 1 to 3 weeks. While most orders fit this timeframe, unforeseen supply chain challenges may extend a small percentage of deliveries to 30 days or more.
Our Approach:
Our experienced team ensures transparent communication about any delays, aiming for as close to 100% customer satisfaction as possible.
Tracking and Assistance:
Track your order easily. Where possible, we'll provide tracking details for your convenience.
Returns and Refunds:
Check our Returns and Refunds Policy.
CONTACT INFORMATION
For any questions about our Terms of Service, contact us via email: contact@fjordandfuji.com